Refund policy
Refund Policy
We offer the possibility to return products within 14 days from the date of purchase.
Conditions for returns:
-
The product must be unused
-
The product must be in its original condition
-
The product must be returned in its original packaging
-
Proof of purchase must be provided
We are unable to provide refunds in the following cases:
-
Used products
-
Damaged or incomplete products
-
Purchases made more than 14 days ago
Return process:
To request a return, please contact us at the following email address:
The return address will be provided in our reply email.
The cost of return shipping is the responsibility of the customer, unless the product is defective or damaged.
Refunds will be processed within 5–10 business days after the returned product has been received and inspected. The refund will be issued using the original payment method.
